Technology Support Request Form for Families
Submit a support ticket to the Ashland School District Technology Department
by completing the below form.
We will respond as quickly as possible - typically within 1 business day.
Student's Full Name:
Requester's Name (if different):
Ashland Connect at JMOS
Ashland High School
Ashland Middle School
Grizzly Online Academy
John Muir Outdoor School
Willow Wind Community Learning Center
How would you like us to contact you?
Phone Number to call:
Best time to call?
Early Morning (8:00AM - 10:00AM)
Late Morning (10:00AM - 12:00PM)
Afternoon (1:00PM - 4:00PM)
Email Address to Contact:
Is the issue happening on a personal device
or a device owned by the school district?
What type of device is it?
Android Mobile Device
Apple Mobile Device
How would you categorize the issue?
Trouble logging in
Hardware issue / Trouble with the device itself
Connectivity (network / internet / wifi) issue
Trouble downloading Microsoft Teams or other Microsoft program
Question about Microsoft Teams or another program used by Ashland School District
Briefly describe the problem:
Please verify you are not a robot: