Technology Support Request Form for Families
Submit a support ticket to the Ashland School District Technology Department
by completing the below form.
We will respond as quickly as possible - typically within 1 business day.
Student's Full Name:
Requester's Name (if different):
Ashland High School
Ashland Middle School
John Muir Outdoor School
Willow Wind Community Learning Center
How would you like us to contact you?
Phone Number to call:
Best time to call?
Early Morning (8:00AM - 10:00AM)
Late Morning (10:00AM - 12:00PM)
Afternoon (1:00PM - 4:00PM)
Email Address to Contact:
Is the issue happening on a personal device
or a device owned by the school district?
What type of device is it?
Android Mobile Device
Apple Mobile Device
How would you categorize the issue?
Trouble logging in
Hardware issue / Trouble with the device itself
Connectivity (network / internet / wifi) issue
Trouble downloading Microsoft Teams or other Microsoft program
Question about Microsoft Teams or another program used by Ashland School District
Briefly describe the problem:
Please verify you are not a robot: